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Lavazza
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Lavazza

Brewing Up the Ultimate Office Hack

What’s more “B2B” than marketing an in-office coffee maker? Lavazza treated their Flavia machines accordingly—marketing to the office, rather than thinking about the real decision-makers who make the office run. But workers aren’t buying $1,500 commercial-grade, do-it-all coffee machines. Office managers are. AB&C devised a plan to increase awareness of the latest FLAVIA machine among the people who really mattered and drive them to a new website to learn more (and hopefully treat their office to some really cool new hardware).

Flavia coffee machine and print ad

The Strategy

To get there, we put office managers and HR representatives on a pedestal, acknowledging their value, celebrating their achievements and offering them the one thing they really want: help around the office and for other people to get off their backs. This new machine made a million flavor combinations. It made their lives so much easier. It did everything. While the Lavazza sales team was all over the country doing product demos to showcase that fact, we expanded our media buys into key areas to back them up.

Laptop
Lavazza Flavia website
Introducing office ahhhh moments

We did a series of social videos that showed the office manager that we truly understand how much they juggle every day. We illustrated that, while we can’t help with everything they do, we can make a big difference in their day-to-day.

Lavazza Office Manager Series

Choose a video :

Our work didn’t stop there. We brewed up some on-screen videos to keep the office entertained while they waited for their beverage. From quizzes to facts to word scrambles, we brought the water cooler to the coffee maker.

Flavia C600

The Success

When it was all said and done, the results of our efforts were as impressive as the new machine. Lavazza saw a 20% increase in leads over the life of the campaign, with an 85% increase in organic search traffic over the previous period. Better still, direct traffic to the page increased 255% over the period before the campaign. But the greatest success of all? Getting one of these bad boys to put in our break room for uh … research purposes.

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increase in leads
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increase in website traffic

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