Creating a Top Workplace from the Inside Out

When the Eagles snagged the three-peat from the Chiefs this past February, the energy in Philly was electric. This August, AB&C was proud to bring home a three-peat of our own. 2025 marks the third consecutive year our agency has been recognized as a Delaware News Journal Top Workplace.

What makes this recognition so meaningful is that it comes directly from our people. Every year, the award is based on an anonymous survey of employees. So, when our team shows up in big numbers to share their thoughts—and so much of it is positive—it feels like validation that what we’re building here really matters.

What Every Day Looks Like Here

I’ve always believed that culture isn’t something you stick in a handbook or a mission statement—it’s how you treat people day in and day out. At AB&C, that means making sure folks feel valued, supported and connected. Sure, we offer all the benefits you’d expect—health insurance, 401(k) with profit sharing, tuition reimbursement, bonuses—but we also try to create those little extras that make a difference: flexible schedules, summer Fridays, PTO for volunteering and more.

The Question Candidates Always Ask

In nearly every interview, a candidate asks, “What makes AB&C a great place to work?” Without fail, the first person to answer says, “The work-life balance.” And then the stories start flowing—about managers who respect family time, about flexibility during the workday, about being able to chase personal passions without burning out.

As an HR director, those moments are everything. They tell me we’re getting it right. We’re giving people the tools to do their best work without sacrificing what matters most to them outside the office.

Post-Pandemic, We Didn’t “Go Back”—We Moved Forward

One thing I’m especially proud of is how we adapted after the pandemic. Instead of trying to shove everyone back into old routines, we listened. Some people wanted to be in the office. Others thrived working fully remote. So we built a model that supports both—and invested in the technology to keep everyone connected.

The bonus? We’re more connected than ever. Whether you’re in Wilmington, Philly, Bloomsburg or Lambertville, you’re part of the team. Between virtual all-agency meetings, in-person gatherings, Phillies games and holiday parties, we’ve found new ways to come together. And that sense of connection is what makes us not just a workplace but a community.

Looking Ahead

Winning this award three years in a row is exciting, but it’s not the finish line. It’s a reminder to keep listening, adapting and finding new ways to make AB&C a place where people can grow their careers—and enjoy their lives outside of work too.

And if you’re curious about joining us, I’d love to hear from you. Drop me a line at tfalgiano@abccreative.com.