The short answer is yes. According to an article in Social Media Today: 72% of Internet users look for health information online. 77% of Internet users read blogs. 81% of U.S. consumers trust advice and information from blogs. Companies that blog have 97% more inbound links. OK, you say, this makes sense for a larger […]
The short answer is yes. According to a recent article in Social Media Today: 81% of U.S. consumers trust advice and information from blogs. Small businesses with blogs generate 126% more leads. 61% of U.S. consumers have made a purchase based on a blog post. So how do you write a good one? Determine your […]
The Internet has made it easy to complain about anything at the drop of a hat. Whether or not the complaints are justified, it’s important to know how to handle them without offending the complainer or the rest of your customer base. So here’s what not to do: 1. Make the person feel like an […]